FAQ
Jewelry Care Instruction
PLEASE READ THE PRODUCT DESCRIPTION FOR MATERIALS THAT YOUR JEWELRY IS MADE OF.
Most of our silver-plated and gold-plated hardware is water-resistant and anti-tarnish. To ensure long-lasting shine wipe your jewelry down with a polishing cloth after wear or contact with water.
Avoid harsh chemicals such as perfumes, lotions, or acid-based skincare.
Store your pieces in the provided velvet pouch when not worn.
If you have any questions please contact us by clicking the Contact tab at the top of this page or email us at info@moonlitrebels.com
What is your return policy?
Last updated: June 27, 2024
We only offer returns in certain circumstances.
Details of return must be reviewed by us and approved at our sole discretion.
Email us at info@moonlitrebels.com or use our contact page with the details of your return. A member of our team will contact and provide you with an approval or denial of your request.
We cannot be held responsible for item(s) lost in sent/return shipment. We cannot issue a refund without an actual receipt of the item(s) or proof of received/return delivery.
Only regular-priced item(s) may be refunded/exchanged. Unfortunately, item(s) on sale cannot be refunded/exchanged.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
If you have any questions about our Returns and Refunds Policy, please get in touch with us by filling out the form in the Contact Tab or email us at info@moonlitrebels.com.
Where do you ship?
We currently only ship in the US. We are working on shipping internationally soon.
Current processing time is 2-3 days as well as shipping time.